"A Borzoi book." Includes bibliographical references (pages 261-271) and index
Contents:
Why do people email so badly? When should we email? The anatomy of an email How to write (the Perfect) email The six essential types of email The emotional email The email that can land you in jail S.E.N.D. The last word A new last word: how to keep email from taking over your life Appendix: how to read your header Acknowledgments Notes Index
