Introduction to HR Workforce planning ... Succession planning The legal landscape of employee rights Strategic recruitment Job descriptions Determining hiring criteria Hire from inside or outside the organization Recruiting from outside the organization The interview Making a hiring decision Making a job offer On-boarding new employees Strategic retention Employee engagement Workplace flexibility Rewards and recognition The legal landscape of compensation Compensation: an introduction Developing a salary structure The legal landscape of employee benefits Employee benefits Assessing employee development needs Best approaches to developing employee Coaching as an employee development strategy Performance management Critical conversations Employee and labor relations Moving from conflict to collaboration Risk management Ending the employment relationship