Making sure things can never be the same again : innovation in library and information services / David Baker Facing the challenge of data-intensive research : research data services and data literacy in academic libraries / Tibor Koltay Theory of management strategies for libraries : triggers for innovative and fundamental changes / Masanori Koizumi Capacity and capability : how can library and information services make sure they succeed? / Derek Law The development of document supply : navigating in stormy waters / Mike McGrath The librarianship portfolio, part two : a rubric for evaluation / Chloe Persian Mills Open source systems and shared services : the Blms Experience a case study / John Robinson Innovation and information / Jo Smedley Public libraries and innovation in Greece : an option or a necessity? / Evgenia Vassilakaki and Valentini Moniarou-Papaconstantinou Leading the innovative and creative library workforce : approaches and challenges / Graham Walton and Paul Webb No dust in the stacks : creating a customized local serials collection on the fly / Derek Marshall, Laurel Sammonds Crawford and Karen Harker New approaches to digital strategy in the 21st century / Chris Batt
