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Exceeding customer expectations : what Enterprise, America's #1 car rental company, can teach you about creating lifetime customers
Kazanjian, Kirk.
Book
2007
Place Hold
Available
Availability: 1 of 1
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Item Details & Discovery
Explore Topics & Themes:
Customer services
United States
Enterprise Rent-A-Car
View technical details & catalog information
ISBN:
9780385518321
0385518323
Edition:
First edition
Description:
xviii, 233 pages ; 22 cm
Notes:
Includes index
LCCN:
2006048969
Control Number:
274047
Additional Links:
Publisher description
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