Exceeding customer expectations : what Enterprise, America's #1 car rental company, can teach you about creating lifetime customers

Kazanjian, Kirk.

Book 2007

Access Now

Explore Topics & Themes:

Customer services United States

Enterprise Rent-A-Car

View technical details & catalog information

ISBN:

9780385518321
0385518323

Edition:

First edition

Description:

xviii, 233 pages ; 22 cm

Notes:

Includes index

LCCN:

2006048969

Control Number:

274047

Additional Links:

Publisher description