The Travel Detective How To Get The Best Service And The Best Deals From Airlines, Hotels, Cruise Ships, And Car Rental Agencies.

Renowned travel authority and NBC Today show travel editor Peter Greenberg shares his insider secrets. Americans now travel more than ever before. Yet as our traveling has increased, the service we receive from airlines, hotels, and other agencies has deteriorated dramatically. Industry surveys reveal what you already feel: growing dissatisfaction among travelers of every age, income, and education level. We've been abused by the travel exper...