Scaling conversations : how leaders access the full potential in people

"Humans scale dialogue successfully up to about six people. The problem is that at a maximum meeting size of five people, it's difficult to get work done quickly when you need to make decisions that affect a lot of people. To get information to the people and appear to be listening to everyone, leaders in every organization resort to scaled communication events like townhalls, group messages, limited focus groups, and social media to attempt to s...