The power of conflict : speak your mind and get the results you want

Most people try their best to avoid conflict. Bar Rescue host Jon Taffer understands that. Conflict can have negative results. It's easy to think that the key to a happy workplace or marriage is to avoid conflict. In reality, that's not the case -- the key is to argue smarter. Enter the Toolkit for Getting Conflict Right. Taffer's approach is focused on deliberate conflict -- otherwise known as "conflict with a purpose." There are selective and s...