A trauma-informed framework for supporting patrons : the PLA workbook of best practices

Book 2022

"This workbook provides a framework for what it means to use a trauma-informed lens and how to use that lens in interactions with library patrons. It offers various scenarios that will provide you the opportunity to integrate what you've learned so you can implement the trauma-informed framework in your work and offers a series of exercises that focus on self-care and self-assessment"-- Provided by publisher.

Item Details & Discovery

Explore Topics & Themes:

Libraries and people with social disabilities United States

Libraries and people with social disabilities United States Problems, exercises, etc

Psychic trauma

More in this Genre:

Problems and exercises

Part of a Series:

ALA Editions special reports Special reports (American Library Association)

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ISBN:

9780838949566

Description:

xiv, 95 pages : forms ; 28 cm

Notes:

Includes bibliographical references and index

Contents:

Introduction: No easy answers
Part I: Laying the groundwork
What is trauma?
Navigating challenging behavior
Tools and techniques
Part II: Strategies and scenarios
Scenario 1: Mental health challenges
Scenario 2: Sleeping at the library
Scenario 3: Strong personal odor
Scenario 4: Personal belongings
Scenario 5: Suspected intoxication, under the influence
Scenario 6: Substance use
Scenario 7: Threatening verbal and nonverbal behavior
Scenario 8: Unsheltered teens
Scenario 9: Adult self-neglect
Scenario 10: Child abuse or assault
Scenario 11: Solicitation or panhandling
Scenario 12: Stealing
Scenario 13: Child unattended after closing
Part III: Putting it all together
Exercise 1: Now it is your turn
Exercise 2: Begin anyway
Exercise 3: Self-care assessment
Exercise 4: Self-care maintenance
Exercise 5: Emergency self-care plan
Exercise 6: When bad things happen
Exercise 7: Using your knowledge for justice and change
Exercise 8: Expand your knowledge
Conclusion: The end is just the beginning

Control Number:

3242554

Other Authors:

Public Library Association. Social Worker Task Force

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