Power of wow! customer service : how doing what's best for the customer is best for the bottom line

Morris, Ron, 1950-

Book 2003

Item Details & Discovery

Explore Topics & Themes:

Consumer satisfaction

Customer services

View technical details & catalog information

ISBN:

0968943403

Description:

viii, 212 pages : illustrations ; 22 cm

Notes:

Includes bibliographical references and index

Control Number:

366777

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