Talking from 9 to 5 : how women's and men's conversational styles affect who gets heard, who gets credit, and what gets done at work
In Talking from 9 to 5, Deborah Tannen brings to the workplace the same compelling voice, keen eye, and deep insight that made That's Not What I Meant! and You Just Don't Understand best-selling classics. Here, she offers powerful new ways of understanding what happens in the workplace, ranging from the simplest exchanges to the complex contemporary issues of the glass ceiling and sexual harassment. Individuals in positions of authority are judge...