Includes bibliographical references (pages 512-540) and index
Contents:
The cornerstones of survey research / Joop J. Hox, Edith D. de Leeuw, Don A. Dillman The psychology of asking questions / Norbert Schwarz, Bärbel Knäuper, Daphna Oyserman, Christine Stich The problem of nonresponse / Peter Lynn Comparative survey research: goal and challenges / Janet A. Harkness Ethical issues in surveys / Eleanor Singer Coverage and sampling / Sharon L. Lohr Choosing the method of data collection / Edith D. de Leeuw Writing effective questions / Floyd J. Fowler, Carol Cosenza The logic and psychology of constructing questionnaires / Don A. Dillman Testing survey questions / Pamela Campanelli Face-to-face interviews / Geert Loosveldt Telephone surveys / Charlotte Steeh Self-administered questionnaires: mail surveys and other applications / Edith D. de Leeuw, Joop J. Hox Internet surveys / Katja Lozar Manfreda, Vasja Vehovar IVR: Interactive Voice Response / Darby Miller Steiger, Beverly Conroy Mixed mode surveys: when and why / Edith D. de Leeuw, Don A. Dillman, Joop J. Hox Weighting survey data / Paul P. Biemer, Sharon L. Christ Analysis of data from complex surveys / Laura M. Stapleton Incomplete data: diagnosis, imputation, and estimation / Susanne Rässler, Donald B. Rubin, Nathaniel Schenker Accommodating measurement errors / Joop J. Hox Survey documentation: towards professional knowledge management in sample surveys / Peter Mohler, Beth-Ellen Pennell, Frost Hubbard Quality assurance and quality control in surveys / Lars E. Lyberg, Paul P. Biemer Interviewer training / Judith T. Lessler, Joe Eyerman, Kevin Wang Surveying sensitive topics / Gerty Lensvelt-Mulders Panel surveys / Dirk Sikkel, Adriaan Hoogendoorn Surveys without questions / Jelke Betlehem
