Machine generated contents note: Ch 1: Faster, Better, Cheaper Healthcare in 5 Days Why Now? $950 Billion in preventable medical costs will pay for healthcare reform. Pioneers: Virginia Mason, Cleveland Clinic, Mayo Clinic; The Universal Improvement MethodFocus * Improve * Sustain * Honor Ch 2: Faster Hospital in 5 Days A Faster ER, OR, Lab, Radiology, Nursing Unit in Five Days using Lean: Economies of Speed / The 7 Speed Bumps of Lean / The 5 S's; Common Measures of Flow * Lean Tools * Spaghetti Diagrams * Value Stream Mapping Ch 3: A Faster ER in 5 Days Patient turnaround in 1/6th the time Ch 4: A Faster Lab in 5 Days Case Study: Reducing Turnaround Times by a third in five days. Ch 5: Faster Medical Imaging in 5 DaysCh 6 A Faster OR in 5 Days Ch 7 Faster Bed ManagementChanging the Paradigm Ch 8: Faster Nursing Unit in 5 Days Walking is Waste Ch 9: Better Hospital in 5 DaysReducing defects and mistakes in the ER, OR, Imaging, Nursing Unit C10: A Cheaper, More Profitable Hospital in Five DaysReducing operational defects and lost revenue; Case study: Reducing denied claims by $400,000/month in five days. Ch 11 Is There an Improvement Project Lurking in Your Data? Data Mining with Excel/ Using the QI Macros To Analyze Your Data Ch 12 Key Quality MeasuresJoint Commission Core Measures*Heart Failure * Surgical Infections * Nursing Quality; Patient Satisfaction * Pain Control Etc. ; Financial and Operational Measures Ch 13 Sustaining Improvement Process Flowchart / Control Charts for Sustaining the Improvement Stabilize your process * Reduce Variation Choosing a Control Chart Ch 14 Laser-Focused Process InnovationFocusing the Improvement Effort/ Voice of the Customer / Speak Your Customer's Language / Critical to Quality Indicators (CTQs) SIPOC * A Balanced Scorecard? Ch 15 Making Lean Six Sigma Work Formal Network vs Informal Network Linear vs Circular Causes / Use SWAT Teams / Risk Free Way to Implement LSS / Can LSS Kill Your Company? / Conflicting Goals / Honor Your Progress / Lean Six Sigma Roles Free Resources (Download)Lean Simplified Quick Reference Card * SS Simplified Reference Card * SPC Quick Reference Card * LSS Action Plan * QI Macros 90-day Trial for Excel * E-books
