An approachable guide to dealing with the difficult personalities we encounter at work and in the home, as well as our own sometimes hurtful personality patterns. It offers strategies such as anger and conflict management, and helps readers make decisions about difficult relation...
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Mccarthy Helen Helen Lorraine
An indispensable guide to understanding-and living or working with-people whose behavior leaves you frustrated and confused We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive ...