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Cover image for Making dough : the 12 secret ingredients of Krispy Kreme's sweet success

Making dough : the 12 secret ingredients of Krispy Kreme's sweet success Kazanjian, Kirk.

Book

2004

Cover image for Exceeding customer expectations : what Enterprise, America's #1 car rental company, can teach you about creating lifetime customers

Exceeding customer expectations : what Enterprise, America's #1 car rental company, can teach you about creating lifetime customers Kazanjian, Kirk.

Book

2007

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