"Thalma Lobel, one of the world's leading experts on human behavior, explores groundbreaking psychological research on job performance, satisfaction, and creativity, revealing the hidden factors-often unrecognized, counterintuitive, or invisible-that have profound effects on how ...
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An internationally renowned psychologist shows us how overlooked factors in our work days-our physical environments, our unconscious habits, and even traits like our faces and voices-have the power to make or break our careers. In Whatever Works: The Small Cues That Make a Surpr...